FAQs

Flywire is an easy-to-use payment solution that provides international payers with a streamlined payment experience and saves institutions and their payers time and money. We’re transforming the payments process so that making an international payment is easier, faster, more transparent, and cost effective for payers.

With Flywire, you can pay in your local currency, select your preferred payment method, and benefit from our competitive, discounted exchange rates, which are unmatched by traditional banks. This can add up to thousands of dollars in savings per payment.From making a payment through our platform to track the path of your payment on our online dashboard, we help guide you through the entire payment process. And, unlike large financial institutions, we provide round-the-clock multilingual support across multiple channels, including phone, chat, and email.

Making a payment is easy!

Please fill out the application form on website, we will send you a payment request to your website.

If you have any question, do not hesitate contact us via email, Facebook messenger . Support Team will be happy to help you.

• Payment Request

Each time you send a payment through Flywire, a payment request is required. The first step before sending your funds is to create a payment request on our website or on our Flywire Mobile App. Please note, that each payment needs a payment request associated with it. If you wish to send multiple payments, it is required to create multiple payment requests as well. Click here to find the instructions about how to create a payment request.

• Payment ID

After a payment request is created with Flywire, a payment ID is created. This is a unique code of three letters and nine digits that helps us identify your payment internally. Each payment ID is specific to only one payment. When communicating with Flywire, it is recommended to have your payment ID ready.

Flywire currently accepts bank transfers, credit and debit card payments, and PayPal.

Please note: the payment methods made available depending on the country you are paying and the institution you are making a payment to.If the credit/debit card option is available for your payment, the card brands we process from your country will be displayed when you create your payment request. Once you finish creating your payment request, you will be able to pay by card directly on our website. This is also true for online bank transfer and PayPal payment methods.If you select the bank transfer method, payment instructions including our beneficiary details will be provided to you at the end of the payment request process. You can then initiate the transfer at your personal bank in person or through your online banking (from any bank you choose).Please note: you will not be able to pay the domestic bank transfer payment method directly from Flywire’s website..

When making a payment request in our system, you need to enter the sender/payer name and address so Flywire knows where the funds are being sent from. These fields are mandatory for compliance purposes.

You will need to provide Flywire with the street address that matches the payer’s bank records. The address must be located in the country in which the sender is paying. If the sender/payer name is a third party (such as a business or agent), their address must also be included. Please note that we do not accept post office boxes as a valid address.

If your institution has asked you to make a payment through Flywire, but they are not listed on Flywire website, don’t worry! Some institutions prefer to send payers a direct link to their payment portal.

If you see Flywire listed as a payment method on your institution’s website but your institution’s name is not listed on ours, please contact your institution. They will provide you with the link to start your payment.

Definitely! Simply include the personal information of the family member, friend, or third party who will be making your payment in the “Payer Information” section during the booking process.

The sender or payer is the person who holds the account where the money will be sent from. If a family member, friend, or third party is paying for you, the name you include in the request must be the one stated in their bank records or card. A mismatch between the sender name provided to us and the account holder name stated in the bank records may cause delays in the processing of your payment.In the case you are paying by loan from your bank in India, you can either provide the loan signer/borrower details or include your loan provider details on the sender information; both are equally accepted.

When making a payment request through Flywire, you may be prompted to enter your student ID (Eagle ID, Banner ID, Invoice ID, etc). Your student ID may be required in order to make a payment through Flywire because it allows the institution to allocate the funds to the proper student account.
Student ID information can usually be found on school, college, or university documents, such as an invoice or course registration. If you are unable to find your student ID, please contact your institution directly for more assistance.